Welcome to tinydrawer.shop.
We are committed to providing fast, reliable, and secure delivery services to our customers within the United States. Below are detailed guidelines regarding our order processing, shipping times, and logistics.
As our company is currently undergoing inventory optimization and a liquidation phase, select items are being sold at prices below our standard cost to help alleviate ongoing financial liabilities and operational pressures related to warehousing. Consequently, inventory for some items is limited and may not be restocked once sold out. Even during this liquidation period, we remain dedicated to carefully processing every customer’s order and striving to ensure efficient delivery.
I. Delivery Coverage
Currently, tinydrawer.shop supports delivery within the United States only; we do not offer international shipping services at this time.
Deliveries to certain remote areas may experience slight delays.
II. Order Processing Time
All orders are typically processed on the same day they are placed.
Processing may be slightly delayed during weekends, public holidays, or peak order periods.
Once your order has been processed, our system will send you an email notification containing your shipping details.
Please ensure that the shipping address, contact phone number, and email address you provide are accurate and complete to avoid any delivery failures.
III. Shipping Time
Once an order has been shipped, it is typically delivered within 2 business days.
Actual shipping times may be influenced by the following factors:
Weather conditions
Peak holiday shipping volumes
Deliveries to remote locations
Delays within the logistics carrier’s system
In the event of any exceptional circumstances, we will do our best to notify affected customers via email.
IV. Shipping Carriers
To ensure efficient delivery and secure transport, we typically utilize the following major U.S. shipping carriers:
UPS
FedEx
USPS
The specific carrier used for your order will be automatically selected based on the warehouse location, item dimensions, and delivery address.
V. Shipment Tracking
Once your order has shipped, you will typically receive an email notification containing a tracking number.
You can use this tracking number to monitor the status of your shipment.
If you do not receive any tracking updates for an extended period, please contact our customer service team for assistance.
VI. Handling Delivery Issues
In the event of any of the following issues:
Delayed shipment
Lost package
Items damaged during transit
Incorrect items received
Please contact tinydrawer.shop customer service immediately and provide the following information:
Order number
Photos of the item(s)
Photos of the package (if applicable)
We will assist you in resolving the issue as quickly as possible.
VII. Address Entry Instructions
Please verify the following when placing your order:
The recipient’s name is accurate.
The contact phone number is valid.
The delivery address is complete and correct.
Customers may be required to bear additional costs resulting from delivery failures or delays caused by incorrect address information.
Thank you for your support and trust in tinydrawer.shop.